Contact
Last updated: 1 September 2026
Questions, bug reports and business enquiries all go to the same mailbox, and every message is read by a person.
Write to contact [at] handylay [dot] app. We usually reply within two working days, and always within 30 days for requests relating to personal data.
Reporting a problem
Bug reports are much easier to act on with a little context. If you can, tell us:
- The browser and device you were using, for example Safari on an iPhone or Chrome on Windows.
- What you were doing at the moment it went wrong.
- A screenshot, if the layout looked wrong on screen.
- Whether reloading the page fixed it.
Feature requests
Describe the job you were trying to plan rather than the button you think is missing - a concrete room, tile size and problem tells us far more, and it is usually how new features start.
Advertising and partnerships
For advertising or sponsorship enquiries, use the same address with "Partnership" in the subject line.
Privacy requests
To exercise your rights under the GDPR, write with "Privacy" in the subject line. The Privacy Policy explains what is and is not held about you - in short, your projects never reach us in the first place.